Digital Media Specialist

Job Title: Digital Media Specialist

Department: Operations

Reports to: Manager, Digital Media

Location: This is a full-time role based in our Las Vegas, NV Headquarters

Position Summary:

Fox Dealer is seeking a talented, energetic and resourceful Digital Media Specialist who is experienced in Paid Search, Social Media Advertising, and Digital Advertising.

Note: We welcome entry level candidates who have a ton of customer facing experience. If you have a love for Customer Service and even a little Digital Marketing Experience, please still apply!

The ideal candidate has a proven track record managing numerous campaigns, which deliver stellar results. In this role you are responsible for ensuring a high level of performance and customer satisfaction for your assigned automotive dealers monthly digital media campaigns.

You have a passion for digital media and thrive on building long-lasting customer relationships. Youll do whatever it takes to get the job done and make the customer happy. This is a hands-on roll up your sleeves, drive the revenue position! We know you cant be an expert at everything, but we want to know the areas where you shine and add value to our team and marketing strategy!

Essential Duties and Responsibilities:

Maintain ownership of all aspects of your clients digital media, to ensure all

campaign details and creatives are accurate and up to date, including campaign

building.

Manage the fulfillment process, providing accurate and precise instructions to Ad

Traffickers regarding creative and performing detailed quality assurance of all

trafficking tasks.

Able to communicate complex ideas effectively to clients. Communicate wins,

identify trends and proactively offer campaign suggestions.

Conduct monthly account reviews with customers, including an analysis of all

digital media performance and preparing recommendations for upcoming months

Act as the primary point of contact for all assigned accounts with sales and

customer support, and respond promptly to inbound inquiries

Conduct thorough review of campaign setup, following quality assurance

processes to ensure all details are accurate (error rate of less than 1%)

Monitor campaign delivery and adjust to accurately and evenly pace with

advertising budgets.

Proactively identify and communicate any issues related to digital media

campaigns, escalating to management, sales and customer as appropriate

As needed, flighting all digital campaigns across display, video, mobile and social

campaigns using multiple ad platforms

Put together digital ad reporting for client meeting decks/presentations (Google

Analytics)

Qualifications:

Proven history of developing strong customer relationships

Must possess superb communication skills both written and oral

Ability to manage multiple tasks, stay organized and manage priorities

Ability to probe, listen, speak clearly and persuasively in a positive or negative

situation.

Must be extremely detail oriented with the ability to meet deadlines

Volunteers readily; undertake self-development activities; seeks increased

responsibilities; looks for and takes advantage of opportunities; asks for and

offers help when needed.

Education and/or Experience:

Bachelors degree Preferred

2-5 years experience in Digital Advertising

Computer Skills:

Expert in Office / G-Suite, in particular Sheets or Excel

Aptitude for working with custom software systems

Experience using 3 rd party buying platforms, DSP or exchanges is a big plus

Experienced in Google Adwords, Google Analytics, Meta Business Manager, TikTok Ads Manager

GA4 certified

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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